Babak Armajani is chair of The Public Strategies Group, where, with his partners, he focuses on transforming bureaucracies into customer-focused enterprises.

Ed DeSeve is chairman of Strategy + Solution Partners; a senior lecturer at the Fels Institute of Government, University of Pennsylvania; and, a senior fellow at the James MacGregor Burns Academy of Leadership, University of Maryland.

Gerry DeSeve is president of Strategy + Solution Partners, and is responsible for the company's sustainability consulting and products.

John D. Donahue is the Raymond Vernon Lecturer in Public Policy and director of the Weil Program in Collaborative Governance at the Mossavar-Rahmani Center for Business and Government, Harvard Kennedy School. Donahue's most recent book, The Warping of Government Work, was published in 2008 by the Harvard University Press.

William D. Eggers, global director of public-sector research at Deloitte, is the author or co-author of a number of books on government reform, including Governing by Network, States of Transition, and Government 2.0.

Frank Fairbanks has served as city manager of Phoenix, Arizona, since 1990. Fairbanks was named a Public Official of the Year by Governing in 1994. He joined the city in 1972 and worked his way up through the ranks. Early in his career, he helped develop programs for improved citizen participation, customer satisfaction, employee productivity, organizational development, performance measurement, enhanced employee and contractor diversity and the use of advanced technology.

H. George Frederickson is the Edwin O. Stene Distinguished Professor of Public Administration at the University of Kansas. He is the author of numerous books including Up the Bureaucracy, a satirical take on public administration and politics serialized in its entirety on Governing.com.

Stephen Goldsmith is a former mayor of Indianapolis, and the Daniel Paul Professor of Government and director of the Innovations in American Government Program at Harvard Kennedy School. He is co-author of Governing by Network.

Feather O'Connor Houstoun is president of the William Penn Foundation, which is dedicated to improving the quality of life in the Greater Philadelphia region through grant-making in arts and culture, children and youth, the environment, and communities.

Russ Linden is a management educator and author who specializes in organizational change methods in the public sector. He is an adjunct faculty member at the Federal Executive Institute, the University of Virginia, and the University of Connecticut. His latest book is Working Across Boundaries.

Jerry Mechling is a lecturer in public policy and faculty chair of the Leadership for a Networked World Program at Harvard Kennedy School.

Shelley Metzenbaum is director of the Edward J. Collins Jr. Center for Public Management at the McCormack Graduate School of Policy Studies, University of Massachusetts Boston.

Robert J. O’Neill, Jr. is executive director of ICMA, the premier local government leadership and management organization.

Paul L. Posner is director of the Public Administration program at George Mason University. He is also the president of the American Society of Public Administration and chair of the Federal System Panel of the National Academy of Public Administration.

Bob Stone teaches business ethics to MBA students at the University of Redlands. He was deputy assistant secretary of defense for Installations from 1981–1993, and then led the White House project to reinvent government from 1993 to 1999. His new book, The Ethics Challenge: Strengthening Your Integrity in a Greedy World (with Mick Ukleja), will be published in August 2009. Website: www.bobstone.us.