Publications

    BenePhilly, City of Philadelphia: Innovations in American Government Award Case Study

    Betsy Gardner, January 2022 

    The American social safety net exists to meet needs for: unemployment assistance, supplemental money for food, help with health care costs and medical expenses, and more. However, the process of signing up for these services is often time-consuming, confusing, repetitive, and frustrating.

    To address these challenges, the Philadelphia-based nonprofit Benefits Data Trust (BDT) developed BenePhilly, in partnership with the City of Philadelphia and the Pennsylvania Departments of Aging and Human Services, to inform people of their eligibility for benefits and assist them in quickly and efficiently enrolling. This paper is a case study of the BenePhilly program and will serve as a guide to replicate its success. By using proven, data-driven methods, the program connects high-need, eligible individuals with up to 19 different benefits, all while reducing overall poverty, providing a better application experience, and increasing trust in local government.

    BenePhilly is a network of government agencies, nonprofits, and community-based organizations connecting Philadelphians to benefits through targeted, data-driven outreach, referrals from a network of organizations, and in-person and telephone application assistance. The trained staff at both BDT and the nonprofit organizations embedded in the communities they serve help individuals easily find and enroll in benefits. According to BDT’s Chief Strategy Officer Pauline Abernathy, BenePhilly has helped more than 125,000 Philadelphia residents secure over $1.6 billion in benefits as of January 2021.

    Accelerated Study in Associate Programs, City University of New York: Innovations in American Government Award Case Study

    Philip Jordan, January 2022 

    Social and economic mobility are at historic lows in America, while entrenched racial inequality cotinues to erect barriers. Research suggests that education is critically important to enable economic mobility, particularly for the lowest-income populations, which are most frequently served by the patch- work of community colleges across the US.

    While progress in expanding access and enrollment at community colleges over the past 20 years is significant, the rate of degree completion has generally not improved. Systemic barriers, including financial, social, and academic, persist. Three-year completion rates for associate degrees are very low, and there is a significant achievement gap for racial and ethnic minorities. Eliminating barriers to success is not easy and the community colleges of the City University of New York (CUNY) have not been immune to these challenges. However, while many programs attempt to overcome these obstacles, few have demonstrated verifiable success and none more so than CUNY’s Accelerated Study in Associate Programs (ASAP).