Agents of Change
    Cels, Sanderijn, Jorrit de Jong, and Frans Nauta. 2012. Agents of Change. Brookings Institution Press. Visit Publisher's Site Abstract

    Sanderijn Cels, Jorrit De Jong, Frans Nauta, Brookings Institution Press, 2012 

    Agents of Change describes imaginative, cross-boundary thinking and transformative change and explains exactly how innovators pull it off. While governments around the world struggle to maintain service levels amid fiscal crises, social innovators are improving social outcomes for citizens by changing the system from within. In Agents of Change, three cutting-edge thinkers and entrepreneurs present case studies of social innovation that have led to significant social change. Drawing on original empirical research in the United States, Canada, Japan, Germany, Denmark, and the Netherlands, they examine how ordinary people accomplished extraordinary results.