Publications

    Legislative Negotiation Project, May 2018 

    The case, a product of the Legislative Negotiation Project, describes how state legislators in Utah, a very conservative state, assembled a “Coalition of the Willing”— Republican and Democratic representatives alongside religious, civic and business leaders—to negotiate a bipartisan compromise to address the emotionally-charged issue of immigration reform in 2010-2011. The case illuminates issues such as: diagnosing the barriers to agreement; understanding the role of the Utah Compact in shaping the negotiation strategy and trajectory of the 2010-2011 legislation; showing how a focus on problem framing brings more people to the table and creates the conditions for buy-in of an acceptable compromise solution.

    On October 29, 2012, Superstorm Sandy made landfall near Atlantic City, New Jersey. Sandy’s massive size, coupled with an unusual combination of meteorological conditions, fueled an especially powerful and destructive storm surge, which caused unprecedented damage in and around New York City, the country’s most populous metropolitan area, as well as on Long Island and along the Jersey Shore. This two-part case study focuses on how New York City prepared for the storm’s arrival and then responded to the cascading series of emergencies – from fires, to flooding, to power failures – that played out as it bore down on the city. Profiling actions taken at the local level by emergency response agencies like the New York City Fire Department (FDNY), the case also explores how the city coordinated with state and federal partners – including both the state National Guard and federal military components – and illustrates both the advantages and complications of using military assets for domestic emergency response operations.

    Part B of the case highlights, among other things, the experience of Staten Island, which experienced the worst of Sandy’s wrath. In the storm’s wake, frustration over the speed of the response triggered withering public criticism from borough officials, leading to concerns that a political crisis was about to overwhelm the still unfolding relief effort.

    On October 29, 2012, Superstorm Sandy made landfall near Atlantic City, New Jersey. Sandy’s massive size, coupled with an unusual combination of meteorological conditions, fueled an especially powerful and destructive storm surge, which caused unprecedented damage in and around New York City, the country’s most populous metropolitan area, as well as on Long Island and along the Jersey Shore. This two-part case study focuses on how New York City prepared for the storm’s arrival and then responded to the cascading series of emergencies – from fires, to flooding, to power failures – that played out as it bore down on the city. Profiling actions taken at the local level by emergency response agencies like the New York City Fire Department (FDNY), the case also explores how the city coordinated with state and federal partners – including both the state National Guard and federal military components – and illustrates both the advantages and complications of using military assets for domestic emergency response operations.

    Part B of the case highlights, among other things, the experience of Staten Island, which experienced the worst of Sandy’s wrath. In the storm’s wake, frustration over the speed of the response triggered withering public criticism from borough officials, leading to concerns that a political crisis was about to overwhelm the still unfolding relief effort.

    Muriel Rouyer, August 2018 

    American liberal democracy, once a model throughout the world, is in crisis. The most obvious symptom of this malaise is a paradoxical attitude that pervades an underprivileged section of the population that, against its own interests, supports the ruling plutocrats. How can we explain this?

    On October 29, 2012, Superstorm Sandy made landfall near Atlantic City, New Jersey. Sandy’s massive size, coupled with an unusual combination of meteorological conditions, fueled an especially powerful and destructive storm surge, which caused unprecedented damage in and around New York City, the country’s most populous metropolitan area, as well as on Long Island and along the Jersey Shore. This two-part case study focuses on how New York City prepared for the storm’s arrival and then responded to the cascading series of emergencies – from fires, to flooding, to power failures – that played out as it bore down on the city. Profiling actions taken at the local level by emergency response agencies like the New York City Fire Department (FDNY), the case also explores how the city coordinated with state and federal partners – including both the state National Guard and federal military components – and illustrates both the advantages and complications of using military assets for domestic emergency response operations.

    Deep Roots: How Slavery Still Shapes Southern Politics
    Acharya, Avidit, Matthew Blackwell, and Maya Sen. 2018. Deep Roots: How Slavery Still Shapes Southern Politics. Princeton University Press. Visit Publisher's Site Abstract

    Avidit Acharya, Matthew Blackwell & Maya Sen, Princeton University Press, 2018 

    Despite dramatic social transformations in the United States during the last 150 years, the South has remained staunchly conservative. Southerners are more likely to support Republican candidates, gun rights, and the death penalty, and southern whites harbor higher levels of racial resentment than whites in other parts of the country. Why haven't these sentiments evolved or changed? Deep Roots shows that the entrenched political and racial views of contemporary white southerners are a direct consequence of the region's slaveholding history, which continues to shape economic, political, and social spheres. Today, southern whites who live in areas once reliant on slavery—compared to areas that were not—are more racially hostile and less amenable to policies that could promote black progress. 

    Highlighting the connection between historical institutions and contemporary political attitudes, the authors explore the period following the Civil War when elite whites in former bastions of slavery had political and economic incentives to encourage the development of anti-black laws and practices. Deep Roots shows that these forces created a local political culture steeped in racial prejudice, and that these viewpoints have been passed down over generations, from parents to children and via communities, through a process called behavioral path dependence. While legislation such as the Civil Rights Act and the Voting Rights Act made huge strides in increasing economic opportunity and reducing educational disparities, southern slavery has had a profound, lasting, and self-reinforcing influence on regional and national politics that can still be felt today.

    A groundbreaking look at the ways institutions of the past continue to sway attitudes of the present, Deep Roots demonstrates how social beliefs persist long after the formal policies that created those beliefs have been eradicated.

    May 2018 

    At the core of the work of the Ash Center and the Kennedy School is the effort to understand how citizens and institutions come together to make democracy work, and rarely before has the importance of this effort been more evident. Underlying the deceptively simple idea of making democracy work are a number of large themes: protecting the fundamental norms of democracy and democratic processes from challenges both in the United States and internationally; encouraging innovation in governance and public accountability; preventing the massive inequalities of our economic system from permeating our democracy and threatening its existence.

    Indeed, one essential element of “making democracy work” in the United States is to have as close to full and inclusive participation of the people who comprise our democracy as we possibly can. The name of our May 3rd symposium, “Getting to 80
    percent,” was chosen with intent; while a goal of 80 percent participation is achievable, it will require a real stretch—not tinkering around the edges of the current system, but instead pursuing a major set of innovative ideas and practices.

    On April 19, 2015, Freddie Gray, a young African American male, died while in the custody of the Baltimore Police. In response to his death, which occurred less than a year after a similar incident in Ferguson, Missouri, protestors mobilized daily in Baltimore to vocalize their frustrations, including what they saw as law enforcement’s long-standing mistreatment of the African American community. Then, on April 27, following Gray’s funeral, riots and acts of vandalism broke out across the city. Overwhelmed by the unrest, the Baltimore police requested assistance from other police forces. Later that evening, Maryland Governor Larry Hogan declared a state of emergency and activated the Maryland National Guard. At the local level, Baltimore Mayor Stephanie Rawlings-Blake issued a nightly curfew beginning Tuesday evening.

    “Into Local Streets” focuses on the role of the National Guard in the response to the protests and violence following Gray’s death, vividly depicting the actions and decision-making processes of the Guard’s senior-most leaders. In particular, it highlights the experience of the state’s Adjutant General, Linda Singh, who soon found herself navigating a complicated web of officials and agencies from both state and local government – and their different perspectives on how to bring an end to the crisis.

    On April 19, 2015, Freddie Gray, a young African American male, died while in the custody of the Baltimore Police. In response to his death, which occurred less than a year after a similar incident in Ferguson, Missouri, protestors mobilized daily in Baltimore to vocalize their frustrations, including what they saw as law enforcement’s long-standing mistreatment of the African American community. Then, on April 27, following Gray’s funeral, riots and acts of vandalism broke out across the city. Overwhelmed by the unrest, the Baltimore police requested assistance from other police forces. Later that evening, Maryland Governor Larry Hogan declared a state of emergency and activated the Maryland National Guard. At the local level, Baltimore Mayor Stephanie Rawlings-Blake issued a nightly curfew beginning Tuesday evening.

    “Into Local Streets” focuses on the role of the National Guard in the response to the protests and violence following Gray’s death, vividly depicting the actions and decision-making processes of the Guard’s senior-most leaders. In particular, it highlights the experience of the state’s Adjutant General, Linda Singh, who soon found herself navigating a complicated web of officials and agencies from both state and local government – and their different perspectives on how to bring an end to the crisis.

    In summer and fall of 2014, thousands of individuals in Liberia, Sierra Leone, and Guinea contracted the Ebola virus. This outbreak of the deadly disease, which until then had been highly uncommon in West Africa, prompted a major (albeit delayed) public health response on the part of the international community, including an unprecedented commitment made by the United States, which sent almost 3,000 active military soldiers to Liberia. “Mission in Flux” focuses on the US military’s role in the Ebola response, emphasizing the Michigan National Guard’s eventual involvement. In particular, it provides readers with a first-hand account of the challenges the Michigan Guard faced as it prepared for and then deployed to Liberia, just as the crisis had begun to abate and federal officials in Washington began considering how to redefine the mission and footprint of Ebola-relief in West Africa.  
    The Cold War: A World History
    Westad, Odd Arne. 2017. The Cold War: A World History. Basic Books, 720. Visit Publisher's Site Abstract

    Odd Arne Westad, Basic Books, September 2017

    In this major new work, Bancroft Prize-winning scholar Odd Arne Westad argues that the Cold War must be understood as a global ideological confrontation, with early roots in the Industrial Revolution and ongoing repercussions around the world.

    In The Cold War, Westad offers a new perspective on a century when great power rivalry and ideological battle transformed every corner of our globe. From Soweto to Hollywood, Hanoi, and Hamburg, young men and women felt they were fighting for the future of the world. The Cold War may have begun on the perimeters of Europe, but it had its deepest reverberations in Asia, Africa, and the Middle East, where nearly every community had to choose sides. And these choices continue to define economies and regimes across the world.

     

     

    Jane Wiseman, August 2017

    This Operational Excellence in Government Project case study describes how the state of Washington implemented two key operational efficiency strategies for government — performance management and employee-driven process improvement. The effort, called Results Washington, sets priorities and then focuses on delivery to achieve results that make a difference in the lives of Washingtonians. Results Washington was launched in 2013 by Governor Jay Inslee. He established five top-priority statewide goals and challenged state government leaders to track their progress against these goals and to apply Lean thinking and tools to improve their processes.

    Jane Wiseman, August 2017

    This Operational Excellence in Government case study describes how Atlanta identified $92 million in one-time savings and $25 million in annual savings by improving the efficiency of its operations. The Atlanta government efficiency report that identified these savings is highlighted by the Operational Excellence in Government Project for its excellence among existing efficiency studies, for the rigor of the process that created it, and for the strength of results achieved. This report stands out among others of this type for its reliance on data as a key component of the process and for its level of implementation detail.

    Steve Kelman, August 2017

    In this paper Kelman discusses the role and importance of government in our society today. Debates over the role of government — often phrased as “big government” vs. “limited government” — are at the center of our political life. We debate the government’s role in health care and in regulating the environment. We debate levels of taxation. Yet there are crucial benefits of government that should be appreciated whether you are a person who thinks of yourself as liking government or not. These benefits come about because government has created an environment where we can in our everyday lives normally take the reliability and trustworthiness of others for granted. We flag down a taxi on the street, get into the driver’s car, and don’t worry this stranger might kidnap us. We walk on a sidewalk, and do not worry it will buckle beneath us. We drive a car, and do not worry the brakes won’t work. These are the unnoticed benefits of government, which we notice no more than a fish notices it is swimming in water.

    Jane Wiseman, August 2017

    This Operational Excellence in Government case study describes, for the first time, efforts by New York City's deputy mayor for operations and his team to optimize the city’s real estate portfolio. New York City government employees occupy 300 million square feet of offices, schools, police and fire stations, warehouses, and the like. There had never before been an effort to view the entirety of the space as an asset that could be allocated more efficiently. Rather, over case study: New York City Office Space Optimization 4 time, individual departments had independently acquired or leased the space they needed, predominantly with their own usage standards.

    de Jong, Jorrit, Lisa Cox, and Alex Green. 2017. “A Task Force with Teeth? Driving City Performance in Lawrence, Mass.”. Abstract

    Jorrit de Jong, Lisa Cox, and Alex Green; June 2017 

     

    After taking office, Mayor Daniel Rivera creates a new task force to combat blight in Lawrence, Massachusetts. Although blight was not on Rivera’s campaign agenda, he soon realizes that the issue is worth his attention. The issue of blight and distressed properties is complex and far-reaching, having to do with his city’s public health and safety, inequality, and real estate prices. Although Rivera feels he has little flexibility to change staffing levels on a short-term basis, he endeavors to motivate the team members he has. But creating a task force from entrenched groups poses challenges. Effecting change is slow, and Rivera often feels the task force is not making a dent in the problem. The case describes a data tracker for collecting information on distressed properties from disparate sources, and the tracker includes over 40 input fields.

    This case allows participants to understand how such a tool is developed, but pushes them even further to understand how to use data to address pressing problems once the data is collected. An accompanying teaching note includes theory and conceptual frameworks to lead classroom discussion on the case.

     

    The Fissured Workplace
    Weil, David. 2017. The Fissured Workplace. Harvard University Press, 424. Visit Publisher's Site Abstract

    David Weil, Harvard University Press, May 2017

    For much of the twentieth century, large companies employing many workers formed the bedrock of the U.S. economy. Today, on the list of big business’s priorities, sustaining the employer-worker relationship ranks far below building a devoted customer base and delivering value to investors. As David Weil’s groundbreaking analysis shows, large corporations have shed their role as direct employers of the people responsible for their products, in favor of outsourcing work to small companies that compete fiercely with one another. Weil proposes ways to modernize regulatory policies and laws so that employers can meet their obligations to workers while allowing companies to keep the beneficial aspects of this innovative business strategy.

    On April 15, 2013, Dzhokhar and Tamerlan Tsarnaev placed and detonated two homemade bombs near the finish line of the Boston Marathon, killing three bystanders and injuring more than two hundred others. This case profiles the role the Massachusetts National Guard played in the complex, multi-agency response that unfolded in the minutes, hours, and days following the bombings, exploring how its soldiers and airmen helped support efforts on multiple fronts – from performing life-saving actions in the immediate aftermath of the attack to providing security on the region’s mass transit system and participating in the search for Dzhokhar Tsarnaev several days later. It also depicts how the Guard’s senior officers helped manage the overall response in partnership with their local, state, and federal counterparts. The case reveals both the emergent and centralized elements of the Guard’s efforts, explores the debate over whether or not Guard members should have been armed in the aftermath of the bombings, and highlights an array of unique assets and capabilities that the Guard was able to provide in support of the response.

    Jane Wiseman, March 2017

    This paper describes findings and recommendations from 30 existing studies of government efficiency. The reports catalog a staggering number of recommendations, 2,021 in total, to improve the operations of government. Of the 30 studies, 23 include specific dollar-savings amounts that could be achieved as a result of implementing the recommendations. Annual dollar savings identified in the reports range from $18 million in Albany County, New York, to $7.3 billion in California. The total amount of savings identified in these 23 studies is nearly $17 billion in yearly value to the taxpayers of those cities and states. We estimate that if recommendations such as these were implemented across state and local government, a total of $30 billion in value could be returned to taxpayers each year.

    Presidents’ Secrets: The Use and Abuse of Hidden Power

    Mary Graham, Yale University Press, February 2017

    Ever since the nation’s most important secret meeting—the Constitutional Convention—presidents have struggled to balance open, accountable government with necessary secrecy in military affairs and negotiations. For the first one hundred  and twenty years, a culture of open government persisted, but new threats and technology have long since shattered the old bargains. Today, presidents neither protect vital information nor provide the open debate Americans expect.
     
    Mary Graham tracks the rise in governmental secrecy that began with surveillance and loyalty programs during Woodrow Wilson’s administration, explores how it developed during the Cold War, and analyzes efforts to reform the secrecy apparatus and restore oversight in the 1970s. Chronicling the expansion of presidential secrecy in the Bush years, Graham explains what presidents and the American people can learn from earlier crises, why the attempts of Congress to rein in stealth activities don’t work, and why presidents cannot hide actions that affect citizens’ rights and values.

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