Jeff Maher is a software engineer using technology, iterative practices, and design to make it easier for people to deliver services. Jeff started his technology career working at tech savvy firms in the Philadelphia area such as Vanguard and Johnson & Johnson. At the time, he also was volunteering with Code for Philly and the Philadelphia Association of Community Development Corporations (PACDC) on an open data project to combine city information with crowd sourced knowledge to locate vacant properties in Philadelphia. Through this combination of experiences, he realized the contrast between how the private sector and government use software to manage their own operations and data, but also how they provide services to their customers/constituents.
From this foundation, Jeff more fully launched into civic tech via the Code for America fellowship in 2014. His fellowship project moved Rhode Island’s pre-kindergarten lottery to the web (from paper), plus automated the processing of applications and selection of students. In January 2015, Jeff joined the federal government as a founding member of the US Digital Service’s team at Veterans Affairs. There, he did discovery/prototyping around how to improve appeal claims processing and managed the engineering team that created Vets.gov. Following that, Jeff consulted with the Massachusetts Digital Services team on release management, incident response, and software development practice.
Currently, Jeff can be found in the Boston area working at CivicActions. He’s passionate about enabling other technologists to be effective within government. Drawing on his past and current experiences, he plans to focus his fellowship on communicating how governments or new digital service leads can empower their team members to get things done.
Follow Jeff on Twitter: @plusjeff