Public Leadership & Management

Professor Stephen Goldsmith

Reforming the Curb: Using Technology to Create a More Equitable Streetscape

November 23, 2020

When Stephen Goldsmith, the Derek Bok Professor of Urban Policy and Director of the Ash Center’s Government Innovations Program, served as mayor of Indianapolis, Indiana, “I thought I was the mayor of parking. I don’t think anything mattered except parking in downtown Indianapolis.” Since Goldsmith last held the reins at city hall, the debate over how cities should best put to use curb space and sidewalks has only grown more intense as online delivery companies, ride sharing services, and commercial businesses all vie for...

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The 2020 Election Season and Aftermath: Preparation in Higher Education Communities
Leonard, Herman B. "Dutch", Arnold M. Howitt, and Judith B. McLaughlin. 2020. “The 2020 Election Season and Aftermath: Preparation in Higher Education Communities”. Read the full report Abstract

Herman B. "Dutch" Leonard, Arnold M. Howitt, and Judith B. McLaughlin; October 2020 

There is widespread uncertainty and heightened anxiety on higher education campuses and elsewhere about what might happen during the 2020 election season in the United States. At every turn, we see elevated emotions and anxieties generated by the election process and related events, together with the potential for disruption of various kinds in the election process itself – before, during, and/or after the end of voting on November 3. This is compounded by the possibility of uncertainty, perhaps over many days or even weeks, about who has won various contests and about who will take office.

A wide range of scenarios related to the election process and possible election outcomes have been described in mainstream media, in social media, and in other forums. Given the considerable (and, generally speaking, desirable) involvement and energy invested in these events within higher education communities among faculty, staff, students, and alumni, a number of these scenarios might well result in situations on campuses, in higher education communities, or in the surrounding communities where they reside that would call for institutional response. Many campus leaders and management groups are now thinking through what might be necessary or desirable and figuring out what they might usefully do in advance to prepare to provide the best response possible. Obviously, the difficulties of planning for the many possible circumstances that might confront us are compounded by the fact that all of this is taking place during an ongoing (and, indeed, now intensifying) pandemic accompanied by calls for racial justice and police reform. In this brief note, we suggest some ideas that might be helpful for higher education communities organizing themselves in the face of these uncertainties.

Crisis Leadership Essentials for Mayors

Ash: Given your work with mayors throughout the U.S. and around the world, how would you assess the performance of mayors and other city leaders during the pandemic?  

De Jong: Mayors have been on the frontline of the pandemic, the economic fallout and the civil unrest over racial justice. Under normal circumstances, mayors have a tough job, as they are closest to the people and are...

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Bloomberg Harvard City Leadership Initiative, August 2020 

Amanda McClelland, Senior Vice President of Prevent Epidemics at Resolve to Save Lives, an initiative of the global health organization Vital Strategies, provided a briefing of critical public health information on COVID-19 in Latin America and Africa. Rawi Abdelal, Harvard Business School Professor and faculty co-chair of the Bloomberg Harvard City Leadership Initiative and Jennifer Musisi, the former executive director of Kampala, Uganda, and City Leader in Residence at the Bloomberg Harvard City Leadership Initiative, facilitated a discussion between Mayors Yvonne Aki-Sawyerr of Freetown, Sierra Leone; Claudio Castro of Renca, Chile; and Bettina Romero of Salta, Argentina, on lessons learned while leading their cities through the SARS-CoV-2 pandemic.

Elizabeth Patton, Gaylen Moore, and Jorrit de Jong; August 2020 

Throughout the spring of 2020, the Bloomberg Harvard City Leadership Initiative, in partnership with Bloomberg Philanthropies and the Johns Hopkins Bloomberg School of Public Health, held eleven sessions on crisis leadership for city leaders responding to the COVID-19 pandemic.

Over those harrowing weeks, as city leaders scrambled to protect their community members from the disease and provide services to the ill, the bereaved, and the vulnerable, these sessions offered a space for them to share their stories, concerns, hopes, and plans—and to get answers to their most pressing questions about the pandemic and how to mitigate not just the spread of the virus but also the economic and social fallout of measures taken to contain it.

Bloomberg Harvard City Leadership Initiative Announces Fourth Class of Mayors

Bloomberg Harvard City Leadership Initiative Announces Fourth Class of Mayors

July 9, 2020

New York, NY—The Bloomberg Harvard City Leadership Initiative today announced its fourth class of mayors. Forty mayors from across the U.S. were selected to participate in the program, designed to equip mayors with the leadership and management tools to tackle complex challenges in their cities and improve the quality of life of their citizens. With mayors playing a central role in driving social and economic recovery from the COVID-19 crisis, this year’s program will focus...

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Bloomberg Harvard City Leadership Initiative, July 2020 

Dr. Josh Sharfstein, Vice Dean for Public Health Practice and Community Engagement at Johns Hopkins Bloomberg School of Public Health, provided a briefing of critical public health information on COVID-19 within the United States and guidance on how to safely reopen schools. Juliette Kayyem, the Senior Belfer Lecturer in International Security at the Kennedy School, addressed mayors on strategies for effective communication in the midst of a complex and evolving crisis, contradictory or unreliable information, and a constantly shifting operational environment. The session was moderated by Harvard Business School Professor Rawi Abdelal, the faculty co-chair of the Bloomberg Harvard City Leadership Initiative.

Moore, Mark, Jorrit de Jong, Gaylen Moore, and George Veth. 2020. “Public Value Tool Kit”. Explore the Tool Kit Abstract

Mark Moore, Jorrit de Jong, Gaylen Moore, and George Veth; July 2020 

The Public Value Tool Kit is a set of materials designed to help educators and practitioners understand, utilize, and share the core concepts of the public value framework.

Public value is a central principle in public management. It is the net “good” that public leaders produce that each of us—and all of us together—enjoy. 

Based on Professor Mark Moore’s seminal Creating Public Value, this tool kit is the result of over four decades of dialogue with leaders and thinkers in the public, private, and nonprofit sectors. 

The basic ideas contained in here will be familiar to anyone who has ever tried to solve a public problem or untangle a bureaucratic knot. What the tool kit offers public leaders and change agents is a common vocabulary and a logical framework that can help those who do this work become more focused and effectively leverage what experience has already taught them. 

The Public Value Tool Kit is for anyone who sees the world with what Moore calls “a restless, value-seeking imagination”—the creative impulse and entrepreneurial spirit that inspires and propels change. This basic drive exists in all sectors, at all levels. This tool kit offers entry points and inspiration for each and every restless imagination.

Bloomberg Harvard City Leadership Initiative, July 2020 

Dr. Cyrus Shahpar, Director of the Prevent Epidemics Team at Resolve to Save Lives, provided a briefing of critical public health information on COVID-19 in Latin America and Africa. Herman B. "Dutch" Leonard, the George F. Baker Jr. Professor of Public Management at the Kennedy School and Eliot I. Snider and Family Professor of Business Administration and Cochair of the Social Enterprise Initiative at Harvard Business School, facilitated a discussion on crisis leadership. The session was moderated by Rawi Abdelal, Harvard Business School Professor and faculty co-chair of the Bloomberg Harvard City Leadership Initiative and Jennifer Musisi, the former executive director of Kampala, Uganda, and City Leader in Residence at the Bloomberg Harvard City Leadership Initiative.

Sanderijn Cels, Jorrit de Jong, Marijn Groenleer, and Erica Weinberger; July 2020 

In June 2015, a task force convened in the Netherlands to consider cross-sectoral approaches to fighting organized crime in the south of the country, particularly in the homegrown marijuana industry. From that larger group, five professional managers and officials were tasked with devising an approach to target and break up criminal drug gangs that paid or coerced residents in beleaguered neighborhoods to grow pot in back rooms or attics; activities which put a huge strain on the power supply and greatly increased the risk of fire.

The five men did not know each other and came from different organizations or professional backgrounds with their own training and ideas: the police, the regional utility company, the national tax bureau, the mayor’s office in nearby Breda, and the public prosecutor’s office. A policeman would not see the problem, or the solution, in the same way as a utility company manager. How would the five manage to work together—not just devise an approach, but return to their organizations and convince their bosses and colleagues this could work? Not all of the team were based in the City of Breda, but Breda, under the auspices of Mayor Paul Depla, would serve as the first trial ground to identify a neighborhood and carry out an operation to see if the new cross-sectoral approach could work.

Thanks to a gift from Bloomberg Philanthropies, no permission is required to teach with, download, or make copies of this case.

Husock, Howard, Inessa Lurye, Gaylen Moore, Archon Fung, and Jorrit de Jong. 2020. “Leading Civic Engagement: Three Cases”. Read the full case study Abstract

Howard Husock, Inessa Lurye, Gaylen Moore, Archon Fung, and Jorrit de Jong; July 2020 

These three short cases are stories of city officials leading civic engagement and public participation in pursuit of public goals. From a variety of different positions in city government, the protagonists in each case departed from typical bureaucratic processes to reach out directly to the public, using unexpected methods to solicit input, raise awareness, and effect behavioral change in their communities. In the first case, the new director of the Seattle Solid Waste Utility, Diana Gale, implemented sweeping changes to the City’s solid waste collection practices. To secure compliance with new rules and regulations and tolerance for inevitable stumbles along the way, she developed a public relations capacity, became the public face of her agency, and embraced an ethos of humility and accountability. In the second case, Antanas Mockus, the eccentric mayor of Bogotá, sought to improve public safety—focusing particularly on the unregulated and lethal use of fireworks around the Christmas holiday. He tried at first to effect change through persuasion, offering citizens alternatives to fireworks and engaging vendors in the effort to reduce fireworks-related injuries and deaths. When a child suffered severe burns, however, Mockus followed through on a threat to ban firework sales and use in the City. In the third case, David Boesch, city manager of Menlo Park, California, decided to engage residents in setting priorities around cost reduction as a major budget shortfall loomed for the coming fiscal year. He hired a local firm to plan and execute a comprehensive participatory budgeting process. In a city with a sharp divide between haves and have-nots, Boesch and his partners had to take special care to ensure that everyone’s interests were heard and represented in budgetary decision-making.

Thanks to a gift from Bloomberg Philanthropies, no permission is required to teach with, download, or make copies of this case(s).

Rivkin, Jan, Susie Ma, and Michael Norris. 2020. “Design Decisions for Cross-Sector Collaboration: Mini-Case Modules”. Abstract

Jan Rivkin, Susie Ma, and Michael Norris; June 2020

These five short cases aim to help city leaders explore whether working with sectors outside their own government organizations is the right path forward, and how to be effective if/when they choose to engage in cross-sector collaboration. The cases especially highlight key design decisions that every cross-sector collaboration must make, to help students reflect on design decisions of their own collaborative efforts.

Thanks to a gift from Bloomberg Philanthropies, no permission is required to teach with, download, or make copies of this case.

Bloomberg Harvard City Leadership Initiative, June 2020 

In the first session of the Leading Social and Economic Recovery series convened by the Bloomberg Harvard City Leadership Initiative, Dr. Josh Sharfstein, Vice Dean for Public Health Practice and Community Engagement at Johns Hopkins Bloomberg School of Public Health provided a briefing of critical public health information on COVID-19 within the United States. Georges Benjamin, Executive Director of the American Public Health Association, discussed racism and protests in the context of COVID-19, offering mayors recommendations on measures to consider when protesting to reduce exposure of COVID-19. Professor Danielle Allen, the James Bryant Conant University Professor at Harvard University, and Director of Harvard’s Edmond J. Safra Center for Ethics, addressed the mayors on how the global pandemic, economic recession, and renewed focus on racial justice provide city leaders with an opportunity to reinvent public governance. The session was moderated by Harvard Kennedy School Professor Jorrit de Jong, and Harvard Business School Professor Rawi Abdelal, the faculty co-chairs of the Bloomberg Harvard City Leadership Initiative.

Bloomberg Harvard City Leadership Initiative, May 2020 

In the eleventh session of the COVID-19 Local Response Initiative convened by the Bloomberg Harvard City Leadership Initiative in collaboration with Bloomberg Philanthropies and the Johns Hopkins Bloomberg School of Public Health, Juliette Kayyem, the Belfer Senior Lecturer in International Security at the Harvard Kennedy School, and Dutch Leonard, the George F. Baker Jr. Professor of Public Management at the Kennedy School and Eliot I. Snider and Family Professor of Business Administration and Cochair of the Social Enterprise Initiative at Harvard Business School, and Jorrit de Jong, Faculty Director of the Bloomberg Harvard City Leadership Initiative and Senior Lecturer in Public Policy and Management at the Kennedy School, review the crisis leadership tools to help mayors and city leaders navigate the COVID-19 pandemic. Dr. Josh Sharfstein, Vice Dean for Public Health Practice and Community Engagement at Johns Hopkins Bloomberg School of Public Health provided a briefing of critical public health information on COVID-19 within the United States.

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