Adapting to Novelty: Recognizing the Need for Innovation and Leadership

Abstract:

Joseph W. Pfeifer, January 2012

Repairs to sanitation plows and salt-spreaders usually go unnoticed, but when a truck smashes through a wall and is dangling four stories above the ground, it draws intense media attention. On August 17, 2011, at 0928 hours, a 15.5-ton truck lost control inside the Department of Sanitation's Central Repair Facility in Maspeth, Queens, and plowed through an upper floor wall. When FDNY units arrived, the driver, Robert Legall, 56, was tightly grasping the steering wheel, as three-quarters of his truck hung precariously out a window at a 45-degree angle, some 40 feet above the street. The impact of the truck showered the sidewalk and road with bricks, shattering windshields and crushing roofs of parked cars.

Read Full Paper