Jessica A. Gover, July 2018
How the Civic Analytics Network Cities Are Using Data to Support Public Safety, Housing, Public Health, and Transportation
From remediating blight to optimizing restaurant inspections and pest control, cities across the country are using analytics to help improve municipal policy and performance. The continued adoption of analytics in city governments shows no sign of slowing, and as even more sophisticated tools such as machine learning and artificial intelligence are deployed, there is a critical need for research on how these practices are reshaping urban policy. By examining and capturing lessons learned from city-level analytics projects, practitioners and theorists alike can better understand how data- and tech-enabled innovations are affecting municipal governance. This report seeks to contribute to that developing field.