@article {1271522, title = {Playbook: Government as Platform}, year = {2019}, abstract = {

Richard Pope, November 2019

Looking around the world, we can see a different approach to digital government. One of cross-government platforms that are beginning to break down organizational silos, save money and change the types of services that can be delivered to the public. This playbook is written for practitioners, from public sector product managers to chief digital officers,\ looking for approaches to implementing platforms in government.\ 

}, url = {https://ash.harvard.edu/files/ash/files/293091_hvd_ash_gvmnt_as_platform_v2.pdf}, author = {Richard Pope} }