Jamming in the Symphony


Donahue, John D. 2003. “Jamming in the Symphony”.


John D. Donahue, April 2003

In this document, the introductory chapter to Making Washington Work: Tales of Innovation in the Federal Government, John Donahue acknowledges that the culture of the federal government includes an institutionalized bias toward continuity at the expense of change. His paper offers insights that heighten awareness of, and appreciation for, successful federal innovations that confront this bias. It provides a framework for exploring the complexities of innovation within large and long-established bureaucracies, and addresses such issues as scale, accountability, competition, pressure, and leadership.

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