William D. Eggers & Shalabh Kumar Singh, Deloitte Research, 2009
The Public Innovator’s Playbook, published by Deloitte Research in the U.S. with the Harvard Kennedy School’s Ash Center, describes how governments have the opportunity to help improve the economic environment, create jobs, and more efficiently manage costs. According to the book, governments currently innovate. Moreover, some creative approaches in the private sector come from the public sector. However, few governments take an integrated view of the process or treat it as a discipline – which includes methodical processes, reward systems, and a mission linked to the process and organizational structure.