Case Study
New York City Office Space Optimization, An Operational Excellence in Government Success Story
By:
Jane Wiseman, August 2017
This Operational Excellence in Government case study describes, for the first time, efforts by New York City’s deputy mayor for operations and his team to optimize the city’s real estate portfolio. New York City government employees occupy 300 million square feet of offices, schools, police and fire stations, warehouses, and the like. There had never before been an effort to view the entirety of the space as an asset that could be allocated more efficiently. Rather, over case study: New York City Office Space Optimization 4 time, individual departments had independently acquired or leased the space they needed, predominantly with their own usage standards.