Open Access Resource
Open Course: Designing Democratic Engagement with AI
This free, self-paced course equips public officials with the skills to design, run and learn from meaningful engagement with communities.
Open Access Resource
With a majority of municipalities publishing their budgets as PDFs, Open Book offers a free alternative that towns own and run themselves.
Today, when a municipality wants to put its budget in front of residents it can print out pages of spreadsheets, post a large, difficult-to-read PDF, or pay for a proprietary platform that visualizes the information. In The Landscape of Digital Civic Infrastructure in Massachusetts report, 83% of the municipalities we studied share their budgets as PDFs and too often smaller municipalities don’t have the budget or staff to support the proprietary platforms. Municipal leaders told us that while a grant might help cover the initial upfront cost of one of these proprietary platforms, the recurring bill and rising subscription costs aren’t sustainable.
The result? Citizens remain confused by how their local tax dollars are being used, and town leaders struggle to make the information accessible. As Sutton Town Manager Austin Cyganiewicz noted, “The most important policy document is your budget document.”
That is why the Allen Lab supported the development of Open Book–a free, open-source, easy to use budget transparency portal that a town owns and operates itself. Because it is an open-source tool there are no subscriptions or vendor lock-in issues. Small and mid-sized municipalities can stand it up and adapt it to their own needs, without needing to allocate significant budget or staff time.
Open Book features:
Cyganiewicz saw first hand the need for a more transparent and accessible budgeting process. As town manager of Rutland, Massachusetts, he found there often wasn’t even a consistently posted, formatted, and publicly available budget PDF document. The budget development process was organized on paper with departments filling out forms and sending them to his office. When he became town manager of Sutton, Massachusetts, he found there were PDFs, but there was nothing residents could easily search online and the cost of a proprietary platform was out of reach for the town. He took the initiative to build Open Book to address this gap. Before long, other town managers across the state were asking how they could do the same.
“This was pre-Open Book. Binders of information, spreadsheets that aren’t readable and easy to interpret. There’s no context here, there’s no summaries of financial information. We would just plop this in front of our select boards or finance committees and speak to them about what’s in this book…Pre-Open Book, we’re spending oftentimes [spending] tens of thousands of dollars on financial transparency tools, whereas now, for potentially a few dollars a month to host the site, this is either low cost or in many cases free for communities to provide financial transparency.” –Austin Cyganiewicz, Sutton Town Manager

Austin Cyganiewicz, town manager of Sutton, Massachusetts, with town budget books.
The Allen Lab for Democracy Renovation worked with Austin to take what he had built for Sutton and turn it into an open-source tool that other municipalities can use.
Residents are able to view a branded portal where they can explore expenses, revenues, capital projects, and reserves, from charts of the overall picture to individual line items. They can export the underlying data or print a budget book.


Open Book for Sutton, Massachusetts
Town managers and administrators can stand up the portal without writing code. They can upload budget data in a CSV or Excel, match the spreadsheet columns to fields, and customize the look and feel of the site. Administrators can also invite department staff to submit capital expenditure requests that they are able to review in one place.

Administrator view of Open Book to upload and manage budget data
If you are a town manager, administrator, or resident, try it out for your community. And if you would like to help us improve this open-source tool, we would welcome your contributions to the project. Please reach out to Sarah Hubbard (sarah_hubbard@hks.harvard.edu) to share the examples of your municipality using Open Book, with feedback, or to express interest in contributing.
Sarah Hubbard is the Associate Director for Technology & Democracy at the Allen Lab for Democracy Renovation at Harvard Kennedy School’s Ash Center for Democratic Governance and Innovation. Her research focuses on the intersection of artificial intelligence, democracy, and civic life.
The views expressed in this article are those of the author alone and do not necessarily represent the positions of the Ash Center or its affiliates.
Open Access Resource
This free, self-paced course equips public officials with the skills to design, run and learn from meaningful engagement with communities.
Commentary
As cord-cutting erodes the funding that sustains local cable access channels, this piece from the Allen Lab for Democracy Renovation offers recommendations for preserving vital sources of community information, government transparency, and civic participation.
Commentary
Allen Lab Fellow Tyler Fisher examines the untapped potential of city charters as a vehicle for deliberative democracy, arguing that advocates should work to embed tools like citizen assemblies, participatory budgeting, and town meetings directly into the governing architecture of cities, institutionalizing deliberative democracy one municipality at a time.